Google
  • Trusted for over 120 years
  • 15 sites across the UK
  • IVECO
  • Fiat Professional
  • LEVC
  • Electra
  • Partscomm
  • Distrigo
  • Guest Truck & Van
  • Sherwood Truck & Van
  • Vehicle Lining Services
  • Sentinel Fleet Management

Parts Advisor – Thetford

About the company

Guest Truck and Van, part of Guest Group is proud to be the UK’s largest Iveco Dealer Group & Fiat Van Dealer, we have been a family owned and run business for over a century.

The Group now operates out of 13 full service dealerships spanning across the East Midlands, West Midlands, North Wales, Cambridgeshire, Leicestershire, Derbyshire, Nottinghamshire, Staffordshire and South Yorkshire.

Employee Benefits

  • Overtime payment.
  • Increased holiday entitlement with length of service.
  • Recruitment incentive awards.
  • Healthcare scheme.
  • Cycle to work scheme.

Main Duties and Responsibilities

  • Dealing with customers promptly and exceeding customer expectations both face to face and via the telephone
  • Ability to organise and prioritise work effectively to achieve targets in a timely and efficient manner
  • Sets high standards for self and others; works effectively in partnership with all colleagues; supports with actions that secure achievement of the team objectives
  • Excellent organisational skills in a customer service environment

Person Specification

  • Prior knowledge of the automotive industry.
  • Experience with accounting and payment processes including invoicing and payment collection
  • Computer literate (word, excel and outlook).
  • Excellent administration skills.
  • Enthusiastic.
  • Approachable.
  • Outstanding organisation skills.
  • Good clear telephone manner.
  • Customer service driven.
  • Strive to ensure customer satisfaction at all times.

Contact our HR Department to request an application form if you are interested in this position. Please email recruitment@guests.co.uk