• Trusted for over 120 years
  • 15 sites across the UK
  • Fiat Professional
  • LEVC
  • Electra
  • Partscomm
  • Distrigo
  • Guest Truck & Van
  • Sherwood Truck & Van
  • Vehicle Lining Services
  • Sentinel Fleet Management

Parts and Claims Administrator – Hinckley

About the company

Guest Parts forms part of the Guest Group, which has been a family owned and run business for over a century, is proud to be the UK’s largest Iveco Dealer Group & Fiat, Peugeot, Vauxhall, Citroen Distrigo Hub. It also launched its new all makes commercial operation, Partscomm, in September 2018.

The Group now operates out of 13 full-service dealerships spanning across the East Midlands, West Midlands, North Wales, Cambridgeshire, Leicestershire, Derbyshire, Nottinghamshire, Staffordshire and South Yorkshire.

Employee Benefits

  • Paid Overtime.
  • Increased holiday entitlement with length of service.
  • Recruitment incentive awards.
  • Healthcare scheme.
  • Cycle to work scheme.

Working Hours

37.5 hours per week, Monday to Friday

Occasional Saturday mornings.

Job Summary

The Parts and Claims Administrator role is office based within our Distrigo Operation at our Hinckley Depot. It is an extremely busy environment and will be a critical position within the Guest Parts Hub. One of the role holder’s key responsibilities includes, but is not limited to, verifying stock and invoices for payment, along with processing claims, returns and actioning stock adjustments. It is essential you possess a flexible and positive can-do attitude, along with a willingness to learn and be part of a team.

Main Duties and Responsibilities

  • Stock receipting.
  • Purchase order creation.
  • Manufacturer liaison.
  • Manufacturer documentation cross-reference.
  • Supplier invoice / credit reconciliation and verification.
  • Customer invoicing and crediting.
  • Discrepancy Claim processing and progression.
  • Surcharge Claim processing and progression.
  • Warranty Claim processing and progression.
  • Stock taking.
  • Carry out general administration duties.
  • Any reasonable duties as requested by management.

Person Specification

  • Parts Department Autoline/Keyloop/Kerridge experience preferred but not essential.
  • Articulate, with a high level of accuracy and attention to detail.
  • Strong administration skills.
  • Good organisation skills.
  • Computer literate (Word, Excel and Outlook).
  • Good clear telephone manner.
  • Enthusiastic.
  • Approachable.
  • Flexible.  

Do you want to work for the largest Iveco and Fiat Van Dealer Group in the UK?

Would you like to join a family owned and run Company with over 100 years trading behind it?

If so then this may be the job for you!

Contact our HR Department to request an application form if you are interested in this position. Please email