About the Company
Guest Motor Group is the UK’s largest Iveco Dealer Group and Fiat Professional Dealer, with a proud heritage as a family-owned business spanning over 100 years.
Operating from 13 strategically located depots across the Midlands we deliver a full range of automotive services—from vehicle sales to comprehensive fleet management solutions.
At Guest Motor Group, we are committed to delivering exceptional service through professionalism, integrity and strong relationships with our customers, suppliers and colleagues.
Employee Benefits
- Bonus Scheme
- Increased holiday entitlement with length of service.
- Recruitment incentive awards.
- Healthcare scheme.
- Cycle to work scheme.
Working Hours
9:30am – 6:00pm, Monday to Friday
40 hours per week
Plus 1 in 2 Saturdays, 8:00am – 12:00pm
Main Duties and Responsibilities
- Preparing job cards & raising invoices in line with works carried out & manufacturer guidelines using Kerridge DMS system, and outside customer authorisation platforms.
- Answering the telephone & dealing with customer enquiries.
- Dealing with customer enquiries on the Service Reception counter.
- Liaising with the team of technicians.
- Managing the shifts work load in accordance with customer expectations.
- Managing service bookings on day to day basis
- Liaising with Subcontractors to arrange works and chasing when required
- Keeping customers up to date with requests, costs and authorisations
- Complete estimates accurately, clearly and quickly
- To take service department bookings ensuring efficient workshop loading, whilst attending to all customer requirements in an efficient manner
Do you want to work for the largest Iveco and Fiat Van Dealer Group in the UK?
Would you like to join a family owned and run Company with over 100 years trading behind it?
If so then this may be the job for you!